Privacy Policy

The controller of personal data is rezer sp. z o.o., registered at ul. Adolfa Mitery 11, 32-700 Bochnia, KRS: 0001023709, NIP: 8681988955, REGON: 524666064.

You can contact the controller at contact@rider-tyres.eu or +48 14 689 1100.

The website operates as an online store and Rider Tyres product catalogue. It allows users to browse products, add them to the cart, and place orders without creating an account.

We process data voluntarily provided in the order form, cart, e-mail, or phone contact, in particular name, delivery address, e-mail address, phone number, order data, and inquiry content.

We also process basic technical data connected with using the website, such as IP address, visit date and time, URL, browser data, device information, server logs, and cookie preference records.

We process personal data only when we have a lawful basis under the GDPR.

• Handling orders, payments, delivery, and customer contact: Article 6(1)(b) GDPR where data is necessary to conclude or perform a sales contract.
• Security, maintenance, and diagnostics of the website: Article 6(1)(f) GDPR.
• Establishing, pursuing, or defending claims: Article 6(1)(f) GDPR.
• Compliance with legal obligations, where applicable: Article 6(1)(c) GDPR.
• Optional statistical analytics after consent: Article 6(1)(a) GDPR.

Data may be shared with technical, hosting, website maintenance and transactional e-mail providers, the iMoje/ING Bank Śląski payment operator, banks, delivery carriers, accounting and IT support, advisers, and authorities entitled to receive data under the law.

The website uses Vercel infrastructure, including Vercel Blob/CDN to deliver media files and downloadable materials as a necessary part of website operation. After consent to statistical cookies, Google Tag Manager, Google Analytics 4, Vercel Web Analytics, and Vercel Speed Insights may be activated. Google Maps is loaded only after clicking the show-map button.

If data is transferred outside the European Economic Area, we apply safeguards required by the GDPR, such as an adequacy decision where applicable or standard contractual clauses.

Inquiry data is stored for the time needed to handle correspondence and then for up to 12 months, unless longer storage is necessary for legal claims or required by law.

Order and contract performance data is stored while the order is being fulfilled and then until the applicable limitation periods for claims have expired.

Accounting and tax records are stored for the period required by tax and accounting law. Records proving the version of terms accepted at checkout are retained for as long as needed to demonstrate legal compliance.

Technical logs are stored for the period necessary for website security and diagnostics, generally no longer than 12 months.

Cookie preferences are stored for the period indicated in the Cookie Policy or until the user changes their settings.

You have the right to access, rectify, erase, restrict processing, transfer data, object to processing, and withdraw consent at any time where processing is based on consent.

Requests may be sent to contact@rider-tyres.eu. You also have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office.

Providing order data is voluntary, but necessary to conclude and perform the sales contract, deliver products, and handle payment.

Technical data is processed to the extent necessary for proper and secure operation of the website.

We do not make decisions about users based solely on automated processing that would produce legal effects or similarly significantly affect them.

We do not use the website for advertising profiling of users.